Terms and Conditions

By placing your order you are agreeing to the terms and conditions set out below.

Please read through the following carefully before placing your order.

All About Aud Vintage Boutique (allaboutaudrey.co.uk) owns and operates this Website. This document governs your relationship with allaboutaud.co.uk. Access to and use of this Website and the products and services available through this Website are subject to the following terms, conditions and notices. By reading the Terms of Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

We would also like to mention that any personal information provided by you is confidential and will not be passed on to any other companies or organisations not affiliated with our online business.

WELCOME

Welcome to the All About Aud website (hereafter referred to as the “Site”.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason the Site is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of the Site.

This Site may contain links to other websites which are not operated by allaboutaudrey.co.uk. All About Aud has no control over the linked sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the linked sites will be subject to the terms of use and service contained within each such site.

 

DISCLAIMER

Information on this website is intended for your general information.  As to ownership of trademarks, images of personalities, third party copyright, third party trademarks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with All About Aud and you should not rely on the existence of such a connection or affiliation. Any trademarks / names featured on this Website are owned by the respective trademark owners. Where a trademark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected All About Aud.

PRIVACY POLICY

By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

PROHIBITIONS

You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and allaboutaud.co.uk will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

INTELLECTUAL PROPERTY, SOFTWARE & CONTENT

The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of allaboutaud.co.uk or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by allaboutaud.co.uk and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

TERMS OF SALE

​All SALE items are non returnable.

By placing an online order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

In order to contract with allaboutaud.co.uk you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. allaboutaud.co.uk retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be allaboutaud.co.uk  or may in some cases be a third party. Where a contract is made with a third party allaboutaud.co.uk is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

(a) Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

(b) Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

(c) Payment

Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

DISCLAIMER OF LIABILTY

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law allaboutaud.co.uk  and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect allaboutaud.co.uk’s liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

LICENSE AND SITE ACCESS

All About Aud grants you a limited license to access and make personal use of the Site and the Service. This license does not include any downloading or copying of account information for the benefit of another vendor or any other third party; caching, unauthorized hypertext links to the Site and the framing of any Content available through the Site uploading, posting, or transmitting any content that you do not have a right to make available (such as the intellectual property of another party); uploading, posting, or transmitting any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; any action that imposes or may impose (at All About Aud’s sole discretion) an unreasonable or disproportionately large load on All About Aud’s infrastructure; or any use of data mining, robots, or similar data gathering and extraction tools. You may not bypass any measures used by All About Aud to prevent or restrict access to the Site. Any unauthorized use by you shall terminate the permission or license granted to you by All About Aud.

Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with allaboutaud.co.uk and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to allaboutaud.co.uk.

INDEMNITY

You agree to indemnify, defend and hold harmless allaboutaud.co.uk, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

 

VARIATION

Allaboutaud.co.uk shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

INVALIDITY

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

COMPLAINTS

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.

WAIVER

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

ENTIRE AGREEMENT

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and allaboutaud.co.uk. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of allaboutaud.co.uk.

 

FAQs

What is the condition of the products?

Vintage dresses have been worn and used. Dresses in “new” category are made from recycled vintage saris in India. There may be some wear and tear, the condition of dresses is clearly mentioned in each product’s description.

RETURNS POLICY

Please email us at hello@allaboutaudrey.co.uk with “RETURNS” in the subject line to notify us of your return. Please read terms below.

All items (Excluding SALE items) may be returned for STORE CREDIT within 14 days of delivery as long as the garment is returned in the condition it was sent, must be unworn, free from smoke & animal hair.

SALE items are reduced cost clearance items and are therefore Non Returnable.

Customers are responsible for returns postage cost.

All Returns are granted in the form of STORE CREDIT – NO REFUNDS

All requests for returns made after the 14 day period from receipt of the item will be denied.

 

Address for returns:

Returned Goods,

All About Audrey,

27 Trafalgar Street,

Brighton,

BN1 4ED.

United Kingdom

Please Note – International Returns - If an item has not been clearly labelled as a ‘Returned Goods’ item and incurs a customs fine, this amount will be deducted from customer credit.

Store credits are emailed to the customer upon receipt of the return and will be valid on any of our sales channels or in our Brighton Store.

This does not affect your statutory rights - if an item is faulty and it was not mentioned, or the goods are incorrect to what was ordered we will refund or replace your order.

Any queries do contact us we are happy to help!

hello@allaboutaudrey.co.uk

 

WE DO NOT GIVE REFUNDS UNDER ANY CIRCUMSTANCES.

 

GIFT VOUCHERS

Gift vouchers can be purchased for our retail store or on our website. Sales of our gift vouchers are final and are not refundable. Upon purchase of online gift vouchers, the vouchers will be printable from the email confirmation that is sent to you or to the person that you have purchased this for. Gift vouchers are redeemable in our retail stores only and are valid for 12 months from the purchase date of that voucher. Residual credit will automatically expire after this time. Online gift vouchers are only redeemable online. Gift voucher purchases are completed on a separate secure site and are a separate transaction compared to purchasing all other goods at allaboutaud.co.uk. If you paid partly by gift voucher, the gift voucher will be credited first, with any remaining balance being credited to the other method of payment used. Any damage to or replacement of the gift vouchers needs to be communicated to All About Audrey from the original purchaser of the card.

 

SHIPPING POLICY

Orders will ship out within 1 to 3 business days of ordering. Orders are subject to verification and approval before shipping and may take up to 48 hours to process. Please note that we do not ship on Saturdays, Sundays or holidays.

International customers are responsible for all duties and taxes.

Contact your local authority for questions related to the amount of duties or taxes you will be responsible for.